Privacy Policy

1. Introduction

Eollinea ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our AI-driven precision irrigation and intelligent pest management platform, including our IoT sensors, edge computing infrastructure, and cloud services.

By using our Services, you consent to the data practices described in this policy.

2. Information We Collect

2.1 Account Information

When you register for an account, we collect:

• Name, email address, and contact information
• Company or farm name and address
• Billing and payment information
• Account credentials and authentication data

2.2 Sensor and IoT Data

Our IoT sensors automatically collect:

• Soil moisture levels, temperature, and humidity
• Water flow rates and consumption patterns
• Irrigation system status and performance metrics
• Pest activity indicators and crop health data
• Environmental conditions (light, wind, precipitation)
• GPS coordinates of sensor locations
• Device identifiers and operational status

2.3 Weather and External Data

We integrate third-party weather data and forecasts based on your location to optimize irrigation decisions.

2.4 Usage Data

We collect information about how you interact with our cloud platform:

• Login times and access patterns
• Features used and settings configured
• Device information (browser, operating system, IP address)
• Alerts viewed and actions taken

3. How We Use Your Information

We use the collected information to:

• Provide Services: Operate and maintain the irrigation and pest management system
• AI Optimization: Train and improve our AI algorithms for better decision-making
• Automated Decisions: Make real-time irrigation and pest control adjustments
• Alerts and Notifications: Send you important alerts about system status, leaks, or anomalies
• Analytics: Generate insights about water usage, crop health, and system performance
• Customer Support: Respond to your inquiries and provide technical assistance
• Billing: Process payments and manage subscriptions
• Improvements: Develop new features and enhance existing services
• Compliance: Meet legal and regulatory requirements

4. Data Sharing and Disclosure

4.1 We Do Not Sell Your Data

We do not sell, rent, or trade your personal information or sensor data to third parties for marketing purposes.

4.2 Service Providers

We may share data with trusted third-party service providers who assist us in:

• Cloud hosting and data storage (Parse Server, Back4App)
• Weather data services
• Payment processing
• Customer support tools
• Analytics and monitoring services

These providers are contractually obligated to protect your data and use it only for specified purposes.

4.3 Aggregated Data

We may share anonymized, aggregated data for research, industry benchmarking, or to improve agricultural practices. This data cannot be used to identify you or your specific operations.

4.4 Legal Requirements

We may disclose your information if required by law, court order, or government regulation, or to protect our rights, property, or safety.

5. Data Storage and Security

5.1 Data Location

Your data is stored on secure servers provided by Parse Server (Back4App) located at https://backend.eollinea.com/parse. Sensor data is also processed locally on edge computing devices for real-time decision-making.

5.2 Security Measures

We implement industry-standard security measures including:

• Encryption of data in transit (HTTPS/TLS)
• Encrypted storage of sensitive information
• Access controls and authentication
• Regular security audits and updates
• Secure edge computing with tamper detection

5.3 Data Retention

We retain your data for as long as your account is active or as needed to provide services. After account termination:

• Account data is available for download for 90 days
• Sensor data may be retained in anonymized form for AI training
• Billing records are kept as required by law

6. Your Rights and Choices

You have the right to:

• Access: Request a copy of your personal data
• Correction: Update or correct inaccurate information
• Deletion: Request deletion of your data (subject to legal retention requirements)
• Export: Download your sensor data and analytics
• Opt-out: Disable certain data collection features (may limit service functionality)
• Object: Object to certain data processing activities

To exercise these rights, contact us at privacy@eollinea.com.

7. Cookies and Tracking

Our cloud platform uses cookies and similar technologies to:

• Maintain your login session
• Remember your preferences and settings
• Analyze platform usage and performance
• Improve user experience

You can control cookies through your browser settings, but disabling them may affect platform functionality.

8. Children's Privacy

Our Services are not intended for individuals under 18 years of age. We do not knowingly collect personal information from children.

9. International Data Transfers

If you access our Services from outside Algeria, your data may be transferred to and processed in Algeria or other countries where our service providers operate. We ensure appropriate safeguards are in place for such transfers.

10. Changes to This Privacy Policy

We may update this Privacy Policy periodically. We will notify you of material changes via email or through the cloud platform. The "Last updated" date at the top indicates when the policy was last revised.

11. Contact Us

If you have questions or concerns about this Privacy Policy or our data practices, please contact us: